Forum Discussion
And yet, thousands and thousands of players are able to regularly and easily download and install this same material.
I, for example, have had the original DAO (retail disc install) since the fall of 2009. Then the UE retail disc install. Then the EA/Origin download. By the time I got the UE, the only DLC I hadn't obtained separately in the usual way was The DLC Which Must Not Be Named. ("DSC, for the uninitiated.)
On the BSN, "Your registered game content" has always reflected all of my DLC (including TSP and RtO) for DAO, DA2, ME2, and ME3. And I have been able to un-/re-install these games multiple times, on multiple machines, and across multiple operating systems, without ever having an authorization issue. (I have had other, minor, issues. Like the in-game menu showing the same DLC as being both "Installed", and "Available" at the same time.)
So, while I can appreciate that some people are having real problems, it is by no means the norm, and an extended discussion with a Game Advisor (going all the way through a re-install) will correct almost all cases. NOTE: Game Advisors do not work here on the AHQ. Contact them through the Help Center.
Lastly, these forums are read by a number of EA (and volunteer!) staff daily. The only things designated as [SOLVED] are so marked by the Original Poster unless the one-and-only fix is to contact a Game Advisor (account- or purchase-related queries.) Not every person who added to the topic may have had her/his question answered, but the OP did.
See my response to your ridiculous statement that EA knows all and solves all in this thread.
The forums are not just for people who are having their issues solved, it is also for those who are not having them solved at all.