Can't download this game specifically
All other EA desktop games downloading perfectly fine. Tried reinstalling EA app, tried running in admin. Tried restarting computer.
Forum Discussion
I’m having a problem not being able to download Dragon Age Inquisition on my Rog Ally. I start the download at it gets stuck on 2%. I have left it on all night multiple times to see if it’ll finish and stays at 2%. Tried restating the device multiple times. Updated it and still have the same problem
EA_Shepard
Community Manager
Community ManagerHi @meyfstuvj0qj, I wanted to check in and see how things are going. Are you still experiencing any issues downloading the game on the Rog Ally?
Thanks!
Yes still can’t get it to go past 2%. Now sometimes it will say it failed to download
You have enough space on the hard drive you want to install and the System drive? (if different.)
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then:
- Go here and download "Revo Uninstaller". (The freeware version, portable version works too.)
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Advanced" > Browse
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > (Make sure the "EA Games" folder is not in the list.) Select All > Delete
- Download EA app from here.
- Reinstall EA app
- Reboot and test.
- EA_Shepard
@meyfstuvj0qj Hi there! I wanted to check in and see how things are going. Are you still experiencing any issues?
Thanks!
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