can't find the Jaws of Haakon dlc ingame even though it says it's installed

I have progressed as far as "Wicked eyes and wicked hearts" which is well after skyhold.

But i also have a problem with logging in/connecting to dragon age server on the main menu in DAI. when i try to log in on the main menu it says "you must be signed into origin to access online features. please go online in the origin window and try again" even though i'm already signed into origin.

could there be a connection between the dlc not showing and failure to login whilst ingame?