Forum Discussion

TheJascko's avatar
2 years ago
Solved

Cant launch DAI (An update is required to launch this game)

As of today, I cant launch DAI. Every time I try I get a pop up saying "an update is required to launch this game". There is no update. I've tried the following:

  • reinstalling the EA app
  • reinstalling DAI
  • repairing DAI
  • clearing EA app cache
  • rebooting PC
  • updating windows
  • updating drivers

Nothing works and I'm at my wits end. 


CM: Attachments removed to clean things up to align with the AHQ rules 

  • TheJascko's avatar
    TheJascko
    2 years ago

    My system time was synced, however, after setting my computer's clock back to several days a go, it worked. This is such a bizarre bug. What could have caused this? Corrupted save files? I can play perfectly fine now, but only if my PC clock is set days behind.

7 Replies

  • I was playing up until 20 minutes ago and i had the same thing happen to me..... strange....

  • xpurefatex's avatar
    xpurefatex
    2 years ago

    So little note on that last post I found that my date and time were not correct! Fixing this got rid of my issue ! Hopefully this is your problem as well!

  • TheJascko's avatar
    TheJascko
    2 years ago

    My system time was synced, however, after setting my computer's clock back to several days a go, it worked. This is such a bizarre bug. What could have caused this? Corrupted save files? I can play perfectly fine now, but only if my PC clock is set days behind.

  • That is literally the only thing that got my game to play again! I couldn't get the EA app to uninstall and I tried repairing my game and the app itself....Cleared the cache and restarted my game MULTIPLE TIMES. So frustrating and so bizarre that this even happened. I was playing the game just fine yesterday with my time synced and everything.

  • The resetting the clock solution doesn't work for me. Fairly certain the issue is that the EA app is bugged in some way that interacts weirdly with other systems. Opening a case did nothing as no one ever responded or joined the chat. Would really appreciate a way to play games I purchased before Origin or the EA app existed without using either app.