Computer Turning off When Playing Dragon Age Inquisition Multiplayer
It's a rare bug but it does happen occasionally, like just now. I haven't seen this with any other game.
Forum Discussion
I just had it happen in another game. My computer eventually had a black lit up screen, then turned off, forcing me to press the power button to turn it back on. It was my first match in hours. What do graphics have to do with it?
I plan to install a Graphics driver soon, but I am curious what it has to do with it. I've never heard of a game turning off my computer over graphics. Also I am afraid my pc will be destroyed if this keeps happening.
Update on this. The AMD auto installer app says everything is up to date. I have an AMD Ryzen 5700U, with Radeon graphics
Should I undervolt, power limit, framerate limit, or turn down the graphics? That's what someone in a Discord suggested. What about contacting Epic Games support? I got the game through there.
Last thing, since I just crashed again, would giving you a more recent dxdiag help?
Mistermovieman
All of the above are things you can try, but ultimately, crutches. Your system should be able to run the game without any of that.- Follow this manual to the letter to clean uninstall all AMD graphic driver components.
IMPORTANT: if you use a Pin to log into Windows 11 don't use DDU in safe mode!
Use it in your normal Windows session. - Install the graphics driver > Go online.
- Test.
I just had it happen in another game. My computer eventually had a black lit up screen, then turned off, forcing me to press the power button to turn it back on. It was my first match in hours. What do graphics have to do with it?
A system shutdown like this is often power related. But first lets test with the clean installed graphic driver.
- Follow this manual to the letter to clean uninstall all AMD graphic driver components.
Sorry I didn't reply. I was a bit busy. I will try this and let you know if the crash happens again during gameplay. .
