Forum Discussion

1 year ago

DA: Inquisition Does Not Work

Hello! I'm having trouble running the game. Was playing it a few months ago, and everything was smooth. Uninstalled it after. Yesterday, I wanted to play again and wasn't able to run it at all. It...

dragon age inquisition

jlcj1991

1 year ago

I had issues lately with DAI as well. I spoke with EA help and they walked me through everything they could to get it working and it didn't help. They said there might be a bug. They're going to look it over and investigate it. So hopefully they'll find what's wrong and get it fixed. This was for the Xbox One version. I was the first to report that there was something wrong - which surprised me because I had the problem for three days before I went to them for help. It's almost a relief that I'm not the only one experiencing issues with DAI. But they are looking into it.

hlibchyk

1 year ago

@jlcj1991 I'd understand if it was like a recent bug. But what I see from this forum is that it has been an ongoing problem for years now. And, in my case, it worked perfectly fine like two months ago but now flops for unknown reason.

holger1405
Hero+
1 year ago
@jlcj1991

There is no "general" problem with DAi and certainly not one that is present on different platforms.
The game is running just fine for me. There are help articles regarding Xbox game problems,

I would recommand to search them because the most likely scenario is that the problem is that this is a problem on your specific system.

@hlibchyk

OK, lets test something.
Use DDU to uninstall the latest NVIDIA driver and install the latest driver Lenovo provides for your RTX 3070.
- hlibchyk
  1 year ago
  @holger1405 nope. It is back to launching in a small window. Still freezes.
  - holger1405
    Hero+
    1 year ago
    @hlibchyk
    
    Repair the game. (I know you reinstalled, repair the game anyway.)
    
    (Origin: Game Library > Right-click the game cover > Repair)
    (EA app: My Collection > Click on the three dots on the game cover > Repair)
    (Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
    
    Then please preform a clean boot and test the Game in clean boot mode.
    
    In clean boot:
    - Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
    - Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
    - Make sure any CORSAIR/Razor software is disable or deinstalled and that your GPU & CPU are not overclocked.
    - Make sure only your Mouse and keyboard are connected to the PC