Community ManagerAlthough you have tried different video drivers and the driver verifier, please try the following:
Download these drivers: http://www.nvidia.com/download/driverResults.aspx/83819/en-us
When you run the installer choose custom install and then clean install. When choosing the driver components be sure to include the graphics driver and PhysX, the others are optional. Depending on your setup you may or may not want the audio driver.
Once done, try a clean boot before starting the game: http://support.microsoft.com/kb/929135
No luck, I am afraid. I followed these steps exactly - upgrading to 350.12 with a clean install, then a clean boot.
The game loaded and ran for two minutes or so. In that time I started in Exalted Plains, travelled to Val Royeaux, wandered down to pick up Vicinius, and it crashed after I clicked on the Quest entry door exactly as described in my original post (Black Screen, system was crashing, reboots automatically, then when I get back into Windows the Windows has recovered from an unexpected shutdown message and the same problem details as above).
But thank-you for the suggestion.
@EA_Barry wrote:Although you have tried different video drivers and the driver verifier, please try the following:
Download these drivers: http://www.nvidia.com/download/driverResults.aspx/83819/en-us
When you run the installer choose custom install and then clean install. When choosing the driver components be sure to include the graphics driver and PhysX, the others are optional. Depending on your setup you may or may not want the audio driver.
Once done, try a clean boot before starting the game: http://support.microsoft.com/kb/929135
A friend who happens not to play games so much, but who has a more recent rig, offered to swap GPUs on a semi-permanent loan, and I am now running an (Asus) NVIDIA GeForce GTX 750. So far so good. Definitely not a solution, but at least I can play (and I owe my friend about a year's worth of tech support for the favour!)
Current DXDiag results: http://hastebin.com/ezuyetawoh.tex (24 April 2015 16:30 Australian EST)
This means I likely will not be running down the issue with the GTX 660 and this game.
@Rizenfell
is there any chance to include Windows Error reporting to your System Information file? I would be curious to see those crashing errors.
Thanks a mil :-)
