Forum Discussion
I have also tried both the update and repair, but thank you for the suggestion
Worth a shot. Sorry it didn't work. I'm not very technical.
There is this post: http://answers.ea.com/t5/Dragon-Age-Inquisition/DAI-GOTY-gift-Origin-DLC-Problem/td-p/5722721 which seems to have been working for others.
@rellkan posted, "Just an update for anyone that is experiencing this issue and happens to stumble across this thread; EA support seems to be aware of the issue, because after explaining the problem, my CS agent deleted the gifted copy of the game and replaced it with a new version that now works as it should. Cheers." in that thread. I hope this helps.
So if your CS agent seems to be reluctant to do that, you can refer them to that post if they are unaware of that fix.