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Anonymous's avatar
Anonymous
9 years ago
Solved

DAI Freezing after I hit continue. Please Help!

Hello. **I have Dragon Age Inquisition and in the past two days it has literally been unplayable. After hitting continue on the main screen the game goes to the loading screen with the tarot cards. It then goes black with the little loading symbol in the bottom right corner. This is normal until a few seconds later the game freezes on the black screen, the loading symbol stops flashing, and all music and sound cuts out. I have tried restarting my console, taking the game out and putting it back it, etc. but nothing is working.** I use an Xbox One to play it. I know it isn't an issue with my console because my other games work perfectly, and I can't find anything either about it online. This has been happening for the past two days. I've had the game since around christmas last year and I have played it often since then, but this is the first time anything like this has ever happened to me. As far as I know there's no updates for the game either. I really hope this can get solved cause I really enjoy playing it, and I don't want to go get a new copy.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I did uninstall and reinstall it and that didn't work. I just ended up deleting the file and starting over, which happened to work fine?? I have no idea why, but everything is working now.

4 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    I'm still having an issue with this, it'd be nice to get some help.
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @Moxitosis77 Hi, do you have multiple characters? Can you try loading another character as a test, or start a new game?

    If you keep multiple saves you can try loading an older one as a test too. 

    If you still have no luck, you may want to reinstall the game, but hopefully that won't be necessary. 


    Thanks. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    I did uninstall and reinstall it and that didn't work. I just ended up deleting the file and starting over, which happened to work fine?? I have no idea why, but everything is working now.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    Thanks for the update. It sounds like the save got corrupted unfortunately. For DAI I like to run with a whole lot of saves, perhaps it's worth trying this too, just in case this issue manifests again.