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Anonymous's avatar
Anonymous
11 years ago
Solved

DA:I Freezing during a cutscene

I'm currently in my first playthrough of Inquisition, and encountered a bug that stops me from getting any further. At the end of the Wicked Eyes and Wicked Hearts quest, after the boss battle, talk...
dragon age inquisition
  • Anonymous's avatar
    Anonymous
    11 years ago

    Alright, I've finally got it working. Uninstalling and re-installing the game did it. Just note that you'll need to re-download the game, and 24 GB takes a while.

    Cptn_Delaguerra, in your thread you mentioned that you used mods at some point. This seems to be at least somewhat related to it. I don't know if modding in general or a specific mod was at fault. After re-installing, I at first got an error message saying that the saves were from a later version and to update despite already being at the newest version. Changing the version number in the package.mft file in the patch folder to 8 got rid of this. Again, not sure if this is the cause, but if you also uninstall and re-install, you'll most likely need to do the same thing.

Slave-Master2u's avatar
Slave-Master2u
11 years ago

Having this same issue. Using Nvidia graphics. AMD chip. Re downloaded game. Did file check. All OK. No DLC or custom content installed. Only using texture changing mods. No game changers. Tried the version number change listed below. But my MTF shows version 10. If I change it to 8 the save game won't work because it was created by newer version. The game is set to auto update via Origin. When it freezes can only quit game by task manager. Task manager shows it's running (TM is not showing "not responding" message). Have tested the graphics demand of game. Results show game uses average of 1220mb of graphics ram. I have 2gb DDR5 graphics card. During freeze CPU is showing 27% usage. Graphics showing 1402mb GPU usage. Ram showing 33% in use. This is with frozen cut scene  running. So not hardware issue. And all drivers and software on computer are up to date.

Any suggestions that actually fix the issue would be greatly appreciated.

  • dethnitebob's avatar
    dethnitebob
    11 years ago

    dont run any mods during the cutscene as they seem to be causing this problem. whenever you run the manager it updates the version so you may need to increase it to higher than 8 so maybe 11 or 12 as long as its higher than what your save expects. I reactivated my mods after the scene with no problems 

    if this doesn't work then I don't know what else you could try.

    also you will probably have to re re install

    • Slave-Master2u's avatar
      Slave-Master2u
      11 years ago

      To; dethnitebob,

      Sorry for not posting sooner. It would have saved you having to reply.

      I did solve the issue. But do want to point out that this was happening with no DLC or custom content. All I had merged into the patch were texture files.

      What I did to solve issue.

      1) Took patched folder and moved to merged folder in root DAI folder.

      2) Had a clean updated zipped patch folder on ext. drive. Unpacked it to DAI update folder.

      3) Open MTF file in notepad and changed version to 10.

      4) Launched DAI and loaded saved game. When I got to point where it had been freezing. It froze again. This is with NO mods installed. Just a clean updated patch.

      5) Based on all the reading I've done pertaining to this, I relaunched the game, loaded the save. But this time before entering the ballroom, I removed all weapons and armor from Inquisitor and companions, then put formal wear back on entire party. Then went into ballroom.

      The scene play out completely, no freeze. All the way to Skyhold.

      My conclusion: Must be wearing your formal wear before cut scene begins. Conclusion based on fact that I was running a clean updated patch. Nothing added, no mods, and it still froze. But with same clean patch and formal wear it worked fine. The only difference with wearing armor or wearing formal wear.

      If others are having this issue even after trying the other suggestions here, then try this. Hopefully it helps. Thank you dethnitebob for your prompt reply.

      Problem solved, now on to kill the next bug.

      • Anonymous's avatar
        Anonymous
        11 years ago

        I was having the same issue, came across this board. I am using mods to play and tried all the fixes above, except re-installing the game. Here is what worked for me.

        1) In my Update folder I have a "Patch Original" folder that has an unmodified patch and the "Patch" folder which has my merged and modded patch. I deleted the original patch and moved my modded "Patch" folder out of the Update folder. I had no Patch folders in my "Update" folder after this.

        2) Using the Origin control panel/tool, I right clicked Inquisition and selected "Repair Game." This took about 10 minutes to run.

        3) Re-loaded game with original patch which had just been repaired, loaded my save. (I had unequipped all my gear and just had Formal Attire on, not sure if this helped. I had also altered my package.mft version. This meant when I loaded, I had to go back and change the newly downloaded package.mft version to higher than what it was with my save that was freezing. I was getting an error saying that save version was greater than current patch or something like that. Opened package.mft in notepad, changed it to what it was with the save game and game started no problem.)

        4) Completed the cut-scene with Morrigan and my game did not freeze.

        5) Back in Skyhold, saved the game again. Closed down the game.

        6) Saved newly downloaded "Patch" folder as "Patch Original." Moved my modded "Patch" folder back into the Update folder.

        7) Started game back up, mods were installed and I was able to resume game.

        Hope this helps others.

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