DAI freezing on a white screen after ending a specific cinematic

Hello, I'm a little confused about this since I know nothing of coding or computer science in general so I'm hoping that I can get some assistance.

Playing through the game, I reached the end of In Your Heart Shall Burn with the slew of cinematic cutscenes happening with your PC in the camp. When I reach the end of the one where you talk to Solas about the Anchor and whatnot and tries to move to you discovering the new nexus, the game will then stop on a white screen where I can control my character but not see then, with me not being able to move at all and not being able to change the screen; I'm sure of this only because when I close the game, for a second I can see my character standing beside the blue torch where you talk to Solas, and when I try to attack I can hear my weapon clanging against the metal torch. 

I tried doing the simple things of reloading the game, then reloading the Origin client but neither of those things worked, so I tried clicking "Repair" in the setting outside of the game but that also didn't work at all. I'm not sure what to do at all really and I can't find anyone really saying that they're having the same specific issue. Please help!