Forum Discussion

9 years ago

Solved

DAI PC won't launch after 'Game Update' 12/26/2016 (Not AVG related)

I hadn't played since October 2016, and played today in MP without any update and without any problem. I noticed the 'Update Game' tab, so I chose to update as it had been several months since I'd pl...

dragon age inquisition

crazydane_DK
9 years ago
Radeon Software 454 MB Crimson ReLive Edition 16.12.2 Optional 12/20/2016

so you gfx what is it is it the r9 200 http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

or the HD7900 http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

REINSTALL YOU DRIVER THE WAY I POSTED YOU DRIVERS IS NOT UP TO DATE Driver Date/Size: 12/4/2016 11:56:08, 1564728 bytes

humm you still missing it lol

looks like this at the botten https://hastebin.com/efopodukow.tex

so like you to reinstall DirectX

Manual installation the latest version of DirectX

You can also manually download and apply the following update package that updates DirectX to the latest version.

DirectX 11.3 and DirectX 12.0 are included in Windows 10.

Note There is no stand-alone update package for DirectX 11.3 or DirectX 12.0.

DirectX 11.2 is included in Windows 8.1, Windows RT and Windows Server 2012 R2.

Note There is no stand-alone update package for DirectX 11.2. You can only install this DirectX version through Windows Update in Windows 8.1, Windows RT and Windows Server 2012 R2.

DirectX 11.1 for Windows 7 SP1 and Windows Server 2008 R2 SP1:

Platform Update for Windows 7 and Windows Server 2008 (KB2670838)

crazydane_DK

9 years ago

there haw bin no updates to da:i what gfx do you haw AMD Radeon R9 200/HD 7900 Series????

reinstall you drivers

1 uninstall useing this http://www.wagnardsoft.com/display-driver-uninstaller-ddu-

2 download this http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

3 install you driver

4 restart you pc

5 try repair the game if that dont help

6 redownload the game

https://hastebin.com/axifizagel.tex is useless great job deleting info in the DxDiag try agine AND DONT DELETE THE Diagnostics PART

hoovsbin

9 years ago

Thanks for replying crazydane_DK.

I have a AMD Radeon R9 200/HD 7900 Series video card, running the latest drivers offered by AMD/Radeon.

In reference to your Point #6, the link is in accordance with the sticky link:

http://answers.ea.com/t5/Dragon-Age-Inquisition/How-to-post-the-relevant-info-when-you-create-a-question/m-p/4356255#U4356255

Nothing has been deleted from the DirectX Diagnostic Tool "Save All Information" text.

If you right click the game icon within Origin you'll bring up a dropdown menu that has "Update Game". This is the 'update' that made the game unplayable.

Thanks again. It's not the end of all good things if I can't play DAI.

Redo of DX Diagnostic Tool (looks the same as previous):

https://hastebin.com/iruvitipob.tex

crazydane_DK
9 years ago
Radeon Software 454 MB Crimson ReLive Edition 16.12.2 Optional 12/20/2016

so you gfx what is it is it the r9 200 http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

or the HD7900 http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064

REINSTALL YOU DRIVER THE WAY I POSTED YOU DRIVERS IS NOT UP TO DATE Driver Date/Size: 12/4/2016 11:56:08, 1564728 bytes

humm you still missing it lol

looks like this at the botten https://hastebin.com/efopodukow.tex

so like you to reinstall DirectX

Manual installation the latest version of DirectX

You can also manually download and apply the following update package that updates DirectX to the latest version.

DirectX 11.3 and DirectX 12.0 are included in Windows 10.

Note There is no stand-alone update package for DirectX 11.3 or DirectX 12.0.

DirectX 11.2 is included in Windows 8.1, Windows RT and Windows Server 2012 R2.

Note There is no stand-alone update package for DirectX 11.2. You can only install this DirectX version through Windows Update in Windows 8.1, Windows RT and Windows Server 2012 R2.

DirectX 11.1 for Windows 7 SP1 and Windows Server 2008 R2 SP1:

Platform Update for Windows 7 and Windows Server 2008 (KB2670838)
- hoovsbin
  9 years ago
  crazydane_DK
  
  Got it running after reinstalling DirectX 11.1. Thanks for the expert advise.
  
  Weird thing in my game is after getting it back up to operating, my MP profile is intact, but my SP profile is gone.
  
  Thanks again.