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Ashnarug's avatar
Ashnarug
Rising Rookie
11 years ago

DA:I Refusing to log in

Since last Friday the game loads only in offline mode. Nothing I do succeeds login in. I can access the Keep with the radio button on the selection page, but the log in refuses to give me anything but an "Online connection" note. It ls like this for the last 5 days for both the regular game and the beta 6 patch.

I am online on Origin and my internet connection works fine as this message proves.

5 Replies

  • Have you tried running the repair option on the game from My Games in Origin?

  • Ashnarug's avatar
    Ashnarug
    Rising Rookie
    11 years ago

    yes I did, for both version of the game.

    PS: On Friday night I spent almost three hours chatting with a EA technician trying to install SWTOR on my computer to no avail. One of the tries was to reinstall the Origin client. Possible reason for this issue ?

    (SWTOR installed the base 17mb game but refuses to update...) We ended up by stop trying).

  • Well, if it broke the game you can try a full clean reinstall. You need to uninstall Origin, reboot your system to finish any uninstall issues that may require registry changes, then install Origin again. This is the procedure when having issues with video card drivers to clean them fully from your system, so it might have some luck with Origin. Other problems may involve hardware issues. You could run CHKDSK on your hard drive to make sure there are no corrupted sectors that could cause data problems. Make sure any firewalls allow Origin full access. Perhaps try moving Origin to a different directory or even drive?

    Hopefully some other people might have ideas on problems installing/running games with the Origin client.

  • Ashnarug's avatar
    Ashnarug
    Rising Rookie
    11 years ago

    Don't know what happened. Was able to do a system restore dated 3/3/15. Everything is back to normal for DA:I (although SWTOR still doesn't want to update to the minimum install requirements. And Norton 360 is set to "allow" for the game.