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Anonymous's avatar
Anonymous
8 years ago

DAI stuck on black loading screen after opening application (PS4)

Bought DAI 3 days ago for £12 on the psn store... Thought that's a sweet deal for all Dlc too. Now whenever I open the game I'm greeted by a black screen with a loading symbol. Tried deleting and redown loading twice. Now I'm fairly sure it's against the policy of Sony and EA to fully sell a game that's broken, I've done everything I possibly can to fix this, Googled alot for answer and come up with nothing for the ps4, since ps4 doesn't allow you to delete individual Dlc which is annoying I'm totally at a loss. Any help will be much appreciated or I may need to ring sony/EA for a refund and a complaint.

19 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    The game works normally until I follow the qunari trail (second part of trespasser DLC) to an eluvian. Everytime I go though this main eluvian I get a type of infinite load screen. Three other eluvians works normally on the same area (two from this new part and one from the first part that is also still accessible)

    Already tried to disconnect internet / plug it on wire / delete and load save data from USB / turn off / turn on / use old saves / install and reinstall without any success.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I have deleted the game and reinstalled with everything except the Trespasser and now  the game starts correctly. I never had any DA-I game on this system before, no saves.  Bought online through the PS Store, Czech Republic.

  • Bellanaris88's avatar
    Bellanaris88
    Rising Novice
    8 years ago

    I have the same issues. I've already deleted the game and re-installed it without Trespasser, but it still won't load. The PS was not in stand-by mode while downloading and I waited until all game data was downloaded before starting. I also tried starting the game offline, won't work either. There's also no old game data on the system. I've only played the game on PC before. ☹️

  • Anonymous's avatar
    Anonymous
    8 years ago

    Having the same issue too. Only ever played on a PS3, so that's not the. The radio silence on the entire matter, and the inconsistency of the fixes are what angers me most.

  • Bellanaris88's avatar
    Bellanaris88
    Rising Novice
    8 years ago

    Just wanted to come back and tell you guys, that I deleted the game again and downloaded ONLY the base game. After testing that (it worked) I installed all minor DLC and it still works. I have yet to install any story DLC. I just want to play right now and I'm afraid to break it again. It really sucks, that there seems to be no-one interested in fixing this. From what I've heard, this issue exists since the GOTY was released and the fact that it's still not fixed angers my a great deal!

  • Anonymous's avatar
    Anonymous
    8 years ago
    Stuck here and wont start up too. Merry loading logo spinning in bottom right corner but nothing happens. Deleted and now downloading whole 69gb's again.

    Bought the game on psn store easter sale. Okay it was 8 euros or so but I still would like to play game that I bought. This should be fixed by you EA, not me the consumer. So not going to bother uninstalling/rebuilding multiple times. Fix or refund.
  • mcsupersport's avatar
    mcsupersport
    Hero+
    8 years ago
    Issue is the trespassers dlc, and you really need to chat with ea over at ea help, using chat with rep option. Use Firefox browser for less issues and tell them what is up, because it is a ea/bioware side issue and this forum is a player to player help forum. EA is going to have to change something to fix this and the more calls/chats they get on it the quicker they will fix it.
  • Praefectvs's avatar
    Praefectvs
    8 years ago

    Just a side note, this issue is not just on PS either, I am on PC and have the same problem.

    Having the GOTY edition as well, I click start up, get a black screen with the small green loading symbol, and it stays there, while I can hear the theme music, I cannot do anything except shut it down.

  • Anonymous's avatar
    Anonymous
    7 years ago

    I just bought the game and after installing it'll go to the starting screen then load to the character creation..I bought the game nothing wrong with the disc but anywho after after it loads to character creation it'll go to the blue screen and say remove disc damaged or dirty but I just bought the game even updated before I payed even before update still for the same thing.. What yo do please anyone?

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