Forum Discussion

New Rookie

3 months ago

DAI: Unable to Connect to EA Servers to Activate...

I have been dealing with this disaster for a week now. I just got a new gaming laptop and installed the EA app to play my games on it. Dragon Age: Inquisition will NOT load. When I let the process ...

toorimay

Rising Newcomer

2 months ago

Hey! Were you able to find a fix for this? I'm having a similar issue, but for me the login option is there it's just that once i login the popup disappears and then comes back again like i never logged in in the first place. Have also tried everything :(

holger1405
Hero+
2 months ago
toorimay

Close EA app and Steam completely. (not just minimized in the tray.)

Press Windows key + R to open the Run dialog box..

Enter or copy and paste: "%ProgramData%\Electronic Arts\EA Services" (Without the quotes) > hit ENTER.

Delete the "License" folder.

Test.
ri_paige_voice
New Rookie
2 months ago
For me, this was a problem EA support had to fix on their end. It was a mix-up with licenses in their system. I hopped onto Help Chat, and while it took over an hour, they were able to fix it. I'm able to play now!
- holger1405
  Hero+
  2 months ago
  ri_paige_voice toorimay
  
  If deleting the "License" folder alone does not help, EA support need to fix permissions in your account.
  So: Delete the license folder and test. If it doesn't work contact EA support.