@Scarletgamester I think that if you killed Branka, it will say she was never found (being the only living Paragon, I don't imagine the Dwarves would have looked too kindly upon the Warden killing her, even if she was totally nuts). Not totally sure about that, but it makes sense.
Generally, the only thing which will prevent a world state from importing when you're creating a new character is not being connected (and logged in) to the servers. Well, that's the case on PC, anyway, not sure if consoles have their own unique issues with world states importing. Anyway, glad you got it sorted, even if it did require you deleting your previous character(s).