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@EmthePixelPixie @Owlz999 You might need to contact EA, apparently there's in issue with some product codes (even for games that worked fine on Origin), which can only be fixed by contacting support. You can contact support here (apologies if that sends you to the Australian version, you can change your country in the upper right corner). If you go through the selections you should get an option to contact support (by phone or possibly chat, be mindful of their operating hours), ignore any links back to AHQ. If/when you get in contact with an advisor, ask if they can check your product code(s) for the game(s) you're having this issue with to see if there's an issue. I've also been told you can contact them through twitter or facebook.
This isn't the only possible cause of the issue but was suggested to me as a possible cause when none of the usual troubleshooting works. If you get in touch with support, please let us know how it goes. Frustrating that there are so many new issues that we can't help with/don't have solutions to yet, so any (legal) solutions are welcome.
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