Forum Discussion

8 years ago

Direct x Error message "GetDeviceRemovedReason"

I am having issues with playing Dragon age Inquisition and I have done for a very long time now (over a year). I have tried deleting the Profile options files which seems to fix most peoples issues. ...

dragon age inquisition

FluidPanNerd

Seasoned Ace

8 years ago

Hi @randomdave19

Could you please post a DxDiag? I know you said you have a high end PC, but there's more included in a DxDiag than just your hardware. It could really help us in determining if it's something else.

Thanks!

randomdave19

8 years ago

Hey, thanks for the response. I say high end, it was a few years ago its probably fairly standard now.

I followed the instructions and here is the link. I have recently had the whole computer re set up to see if that would help but it has not.

https://hastebin.com/xekacocono.tex

FluidPanNerd
Seasoned Ace
8 years ago
@randomdave19

Your drivers for your GPU is outdated. You could try a clean install of the latest drivers to see if that helps. As @Fred_vdp recommended.

Also, if you have AVG, make sure Inquisition is added to the exeptions list or dump it and get something like bitdefender or avast. 🙂
- randomdave19
  8 years ago
  Ok thanks very much. How do I update my drivers? Sorry as i said I am useless.
  
  Thanks
  - FluidPanNerd
    Seasoned Ace
    8 years ago
    @randomdave19
    
    As @Fred_vdp mentioned, you'll want to download this. Run it before you download your updated drivers from here. Make sure you put all your information in right. After that, give Inquisition another go and let us know how it goes!