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Anonymous's avatar
Anonymous
11 years ago
Solved

DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

id been running DAI flawlessly with about 12 hours of PT logged. on a computer reset a windows update was installed; related or not i don't know. i don't think the game has had any updates, this was only a couple hours ago. 

since then i can't play for more than a minute or two without the game crashing to desktop. i have an nvidia gtx 980 and latest drivers.  i have tried lowering settings to high as well but it still happens. 

  • Anonymous's avatar
    Anonymous
    10 years ago

    The fix is to lower your graphic cards clock speed if you have a factory overclocked card out of the box like me. I had this problem too. First its the directx crash. Then after I lowered graphics settings like some other suggested, I started to have white screen crash. It was crashing left and right. Then I stumbled to a post that says all this crash was caused by overclocked Nvidia graphic card getting overheated. At first I didn't think this applies to me. Because I never tinkered with my card out of the box. But it turns out my card was factory overclocked, it's a EVGA superclocked GTX 660. Normal clock should be around 988, but it's factory superclocked to 1045. I downloaded EVGA precisionx 16 from steam and manually down clocked it by -70. No crash ever since. The only slight annoyance is that I have to run precisionX everytime before firing up inquisition lol.

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