Dragon Age 2 Crashing problem 2017
I had just recently bought Dragon Age 2 in Origin and the game started without a problem. I got to play barely 30 minutes when the screen suddenly freezes and then the game just crashes to the deskto...
Forum Discussion
EA_David
Community Admin
Community AdminThanks for the post. Can you post your dxdiag, it might help to show some red flags: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
It may also help to check your reliability monitor for crash reports: https://technet.microsoft.com/en-us/library/cc722107(v=ws.10).aspx
The next thing I'd like to see is if you run any temperature monitoring software. I can't see why DAII would be causing temperature issues when other games don't, but it's something worth discounting at least.
Thanks.
Thanks for your reply. Firstly, I added the dxdiag file.I hope it helps with finding the problem. I also checked the reliability monitor for crash reports but couldn't find any solutions to fix them. I am certain that the temperature isn't the problem here. My laptop has a built-in cooling fan which I rarely need even if I'm running programs that are much heavier than DAII (I can play Skyrim for example without any crashing). However there seems to be no signs of overheating or such regarding my laptop.
- EA_David
Thanks for the upate. Yeah overheating on a laptop is usually pretty easy to notice, it'll usually sound like it's a plane about to take off.
Nothing immediately jumps out on the dxdiag. I assume you're using the discrete 960m card. If for some reason the game was using the onboard graphics chipset it'd likely be pretty obvious, even for a relatively old game like DAII.
Just so I'm clear, were there reports in the reliability monitor for the crash?
As for trying things that may help, the next time you go to play can you restart with a Clean Boot first? Then play without turning on any 3rd party programs, and see if this has any effect.I am having the exact same issue, except I do not play on a laptop. I've tried everything from reducing the graphics settings to a minimum to running without Origin running to using the repair option to doing a full reinstall. No idea what's doing it, and it's terribly frustrating.
