Dragon Age 2 Unauthorized DLC Error

@melendures That is okay. So with that error, that save def has content on it that the game does not recognize as installed. If you can play on one but not the other, that is typically just a bad install.

Or you don't actually own it like from EA Play or someone else's login but that would have entirely different errors along with yours.

So, let's do this since these are the easiest steps.

• Close down the EA app
• Go to C:\Program Files\EA Games (Or your respective install location)
• Delete ALL DLC folders with the games "addin" folder.
• I also suggest deleting the metadata folder as well

You can find a list of which folders belong to each DLC Here!

Folder Locations

• DAO: C:\Program Files\EA Games\Dragon Age\addins
• DAII: C:\Program Files\EA Games\Dragon Age II\addins

Once all folders have been deleted, you will want to perform the following steps. These are optional steps but they do help in resolving the issue.

Delete Windows Temp Files

• First, make sure you close as many programs as you can
• Press the Windows key + R, go into the file explorer
• Type in %temp%, and hit Enter
• Delete everything it allows you to delete
• Reboot the PC

Optional Registry clean-up

• install CCleaner (it's free) from here
• Run Registry cleaner
• Click review selected issues
• Do you want to back up? No
• Click Fix all selected issues

Finally

• Make sure the EA app and Steam are closed.
• Press the Windows key and "R" at the same time.
• Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
• Delete all files within this folder.

Once all the steps above have been performed, log back into the EA app repair the game, or just install the DLC again.

Side note: when you get into the game, make sure your account is logged in.