Forum Discussion

Anonymous

11 years ago

Dragon Age: Awakening download error forever

Hi all, honestly I am really tired searching any solution, chatting with EA dudes etc. I have bought DAO and DAO Awakening a long time ago. For a personal reasons I didn't login into Origin for a whi...

EA_David

Community Admin

11 years ago

There could be something up with your origin client install itself, try reinstalling that. You can do so without removing all your existing Origin games.

Anonymous

11 years ago

I have reinstalled Origin like 5 times with deleting all Origin folders from AppData/Roaming/ProgramData etc... I have tried clean boot too... And as I said I have installed Origin on two different machines with other programs and systems, clean installation, there are was no any Origin installed before. Oh and btw I have reinstalled my Windows today, funny but same error. I don't even know what to do, really tired.

Edit: and why Awakening exactly? Why not other DLCs? Wanders Keep, Return to Ostagar... all cool, with another games no problems too, but Awakening. It happened exactly with that migration under DAO. May be this is it? All was fine and someone decided to move it there... nice.

EA_David
Community Admin
11 years ago
It really sounds like something is broken on the account end. Try contacting support, hopefully if they remove and re-add your Awakenings entitlement the issue will be resolved
- Anonymous
  11 years ago
  Alright so I contacted with chat support a few minutes ago, they said this:
  "I would like to inform you that we are not authorized to investigate this kind of issue so I need to escalate your case to our concern specialist team to get it resolve as soon as possible. Our specialist team will contact you via email as soon as the issue will get resloved."
  
  Well thx a lot, hope this case won't be closed for no reason asap because a heard that words before and a few hours later my case has been closed like "Resolved" /o/ really strange issue. We need some Batman here for punishments. :DD
  - EA_David
    Community Admin
    11 years ago
    Sorry, Warner Brothers have the Batman license. Our internal vigilante justice is doled out by Commander Shepard and/or Generic Battlefield Soldier Guy.
    
    As for your issue, please let us know if it gets improperly "resolved".