Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Solved

Dragon Age II won't install

I am trying to download/install Dragon Age 2 from the Origin Application for Windows 8.1. Everytime I try to install it, it give me  "DirectX Setup Error: An Internal error occurred." I have tried to unstall the game and redownload it and that didn't work. I have checked to make sure that my graphics drivers are up to date. I have a GTX 860M.

I think I have tried everything. Anyone have any suggestions?

  • Anonymous's avatar
    Anonymous
    11 years ago

    The fix for me was to go to the redist folder under DirectX in the install folder of DA2 and manually trigger the directx installer (C:\Program Files (x86)\Origin Games\Dragon Age II\__Installer\directx\redist\dxsetup.exe)

    Something isn't working when the installer tries to call dxsetup.exe, but the reason it is doing this is that the DX requirement hasn't been met. Just manually run dxsetup.exe and click through the prompts, then you can install DA2 from Origin. 

12 Replies