Forum Discussion
4 Replies
- EA_Illium1 year ago
EA Staff (Retired)
Hey @Skansholm315
When you have a moment can we try the following?
- Repair (Library > Tile dots > Manage > Verify)
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
Thanks!
- Leora851 year agoHero+
@Skansholm315 Are you getting booted back to main menu with a message about an error connecting to servers? Is this happening during a cutscene, just running around, or in combat? Often that issue (for some unknown reason) happens when any mage in your party (so your character or one of your companions) tries to use a certain fire spell (I think immolate, may be misremembering, could be more than one spell), easy enough to test by removing said spell(s) from any mages in your party.
Yeah during battle with a mage with firespells. So I should not use firespells at all in the game?
- Leora851 year agoHero+
@Skansholm315 Unfortunately, yes (or you can test to see which particular spell it is, and just stop using that one).