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spilledalarm66's avatar
spilledalarm66
Rising Newcomer
2 years ago
Solved

Dragon age inquisition crash/bug xbox

  1. Dragon age inquistion keeps crashing on my xbox Siri's x it will start then close it self as soon as it says bio wear  i have gone to support and made a case they said it was a bug  and told me to report the bug hoply this is how you report   so i have been un able to play the game at all for a whule 
  • HI @spilledalarm66 

    Can we try the following steps if we have not so far?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @spilledalarm66 

    Can we try the following steps if we have not so far?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey, Everyone

    As this thread is a bit old, things have changed and been updated; we will lock this down to prevent any necro-posting.

    If you run into this issue, please post on the new thread Here!

    Cheers!

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