Dragon Age Inquisition Descent DLC loading screen crash

can somebody please * help us with this

I'm assuming you're on PC. Do you have any mods? Generally they won't prevent the game from loading an area (they cause crashes in DLCs at certain points or when accessing stores etc, usually), but doesn't hurt to ask.
Could you post a dxdiag, might give some clues as to why you're having issues. 
@methdrinker Have you tried repairing the game? I know the OP mentions it, but that doesn't mean you have, so again it doesn't hurt to ask. Have you also tried running as administrator, and uninstalling and reinstalling the DLC? (If the main game isn't having issues, try just doing the DLC, much less to download). Sometimes when DLC installs things can go a bit hinky, at it doesn't work correctly.

I am having a similar issue... I cant get it to load past the loading screen it goes to the load screen it has the reading stuff then when it goes to the black screen it freezes up. ive tried everything I possibly can and I cant get descent or trespasser to work.

@Yol36 What system are you on? What have you tried? If you're on PC, please provide a dxdiag.

If you're on PC and using mods, remove your mod folder to enter the DLC area (in the case of Trespasser, this is especially true if you're using a mod that changes the formal attire).

For Trespasser, some people have had issues if they've had a DLC mount selected in the stables. Try switching your mount to a basic one, such as the Fereldan horse.

casually replaying DAI after some time, forgot about the problem with the descent DLC loading issue and ran straight into it again.

short description as above: played descent for some hours and stopped due to work, loading to deep roads results in deep roads loading screen, then a short freeze and a crash to desktop without error message. non-deep roads saves can be loaded without issues.

on PC, no mods installed, drivers are up to date, origin game repair does not help, setting graphics down does not help, reinstalling and running origin as admin does also not help.

hastebin is down for some reason, so here is dxdiag on tinyupload:

http://s000.tinyupload.com/index.php?file_id=03093401559844438998

you would've thought that after almost three years, the issue should have been solved, but that does not seem to be the case, which i find almost funny.

thanks in advance

@Zerkarion 

Sadly nothing jumps out in your DxDiag file as a major red flag.  You do list several DAI related crashes at the end of the report, and unless I am missing things because I don't speak/read German, I don't see anything major there.  The one thing you may try, is an old Mass Effect 2 trick, in that you load into the game on a good save, and then try to load up your desired save in the DLC area.  Also as a note, you have an Intel graphics chip, make sure DAI is set to ONLY run on the main Nvidia graphics cause that will also cause a crash. 

You may also try a clean boot, and make sure your Anti-virus is disabled when trying to play...you can re-enable it afterwards. 

I have the same problem. Opening a save in Skyhold, then going to the Deep Roads through the War Room or through the Storm Coast causes the game to freeze. There is no way to continue to Deep Roads. I have played this game for many years, on several different computers, and this has always been a problem. I usually don't even bother. I have always played as a male. This game I am playing as a female elf, so I wanted to take her to the Deep Roads. This should have been fixed and patched by now!

NOTE: I was able to use a work around. First I saved the game right before going to the Deep Roads. Remember the version number in the file named "package.mft" located in the  folder "Dragon Age Inquisition\Update\Patch_ModManagerMerge". Using that number, change it in file with the same name in the folder "Update\Patch". Then cut the whole "Patch_ModManagerMerge" folder and paste it somewhere safe, so you can put it back when your done. If you don't change the number, when you load the game again, you will get the error "The Save Data Was Created With a Newer Version of the Game. Please Download The Latest Patch and Try Again."

After you go to the Deep Roads, save your game again and exit the game. Then change the version number back in "package.mft" in the Patch folder and move the "Patch_ModManagerMerge" back to the Update folder or you can merge it again if you wish. You should be able to load the game and continue to play it.

I would like to add another note. If you are using only Frosty Mod Manager, you will notice that the version numbers in the package.mft files I mentioned above are the same. All you have to do before entering, is save the game and exit, then move the ModData folder, located in the folder "Dragon Age Inquisition", to a safe place. Load the game again using Origin before entering the Deep Roads. Save the game again in the Deep Roads when you have control and exit. Move the ModData folder back again and run with Frosty Mod Manager. You should be able to continue to play it. I hope this helps!

Thank you! <3 2 years on I'm replaying DLC thanks to your help. :D