Your Windows is a N version, do you have the "Media Feature Pack for Windows N" (Microsoft page) installed?
If not please install it > restart the PC > Test.
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
Thank you so much for your answer!
Here is the DxDiag
I see a LiveKernelEvent which is a hardware error, and some rather serious Windows Update errors in your DxDiag.
A clean installation of the graphics driver might solve the LiveKernelEvent problem:
Download the latest NVIDIA driver from the Lenovo website of your Laptop.
Thank you so much!
I will follow the steps you advised and let you know.
@holger1405 wrote:I see a LiveKernelEvent which is a hardware error, and some rather serious Windows Update errors in your DxDiag.
A clean installation of the graphics driver might solve the LiveKernelEvent problem:
Download the latest NVIDIA driver from the Lenovo website of your Laptop.
- Then follow this manual to the letter to cleanly uninstall all NVIDIA components.(except the driver download.)
- Install the graphics driver > Go online.
- Test.
Hi,
I am hesitant because you specify to follow the steps to the letter but what i have on screen is different to what the pdf shows. Any advice on what i should tick and untick as it appears on my computer? I join a screen shot of how the list shows up for me.
Downloaded the game free from Epic Games (Hape Epic Games App) not on C: but F: drive (another SSD disk where i have dozens of games installed)
Have EA App installed (reinstalled)
Everytime i try to run the game says on EA App "This games requires administrative previleges. Do you want to grant access and launch the game? Ok or Close." Nothing happens. Tried to Repair the game. Unninstall, install again.
Tried all before text this. Don't know what to do more
Windows11 Pro up-to-date
AMD Adrenaline 24.5.1
Etc etc, all
Little help please!
