Forum Discussion
There might be a security software blocking the link or there could be a problem in EA app.
For the second:
Please clear your temp files:
- Press the Windows key and "R" at the same time
- Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
- Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
(If some files or folders can't be deleted, reboot and try again.)
Then: - Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall EA app.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "intensive" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
- Restart the PC
- Download a new EA app setup exe from here.
- Install EA app
- Restart the PC > Test.
@IAmAlixDamnit
Your NVIDIA graphics driver is outdated.
Follow this manual to the letter to cleanly uninstall all NVIDIA components. - Install the graphics driver > Go online.
- Test.
@Donjohnakos1
Your NVIDIA graphics driver is also outdated.
Update your driver in the same way:
Follow this manual to the letter to cleanly uninstall all NVIDIA components. - Install the graphics driver and GFE. > Go online.
- Test.
@SpartanJono
There are no DAi or EA app errors in your DxDiag, but a constant crash of "DtsApo4Service.exe"
Please preform a clean boot and test the Game in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure DtsApo4Service.exe is not running.
- Make sure only your Mouse and keyboard are connected to the PC
@dradonknighthun
I meant if you tried to run the game in compatibility mode before you posted?
@726b6528fe1d6570
There are no DAi or EA app errors in your DxDiag but Memory leak warnings for many other applications.
It is difficult to find an entry point for troubleshooting here. You could try a clean boot as described above.
hi as the original i got the game from epic too
and got same error
it was working fine earlier i got this problem like 2 days ago i know its not the games fault its the launcher stuff since i allready played the game for like 50+ hours
game just does not launch some times it gets stuck on preparing game some times its goe back to ea home page and nothing happens
i tried most of the steps available on net been trying for non-stop
cleared cache / game cache / pc cache / updated drivers watched all videos on youtube to fix and tried everything
tried reinstall ea / epic / dragon age inq after hard deleting everything
can you please help i request
edit ☹️for the sake of it i installed other ea games and yeah problem with everyone of them its the launcher issue )
help