Forum Discussion

2 years ago

Solved

Dragon age inquisition keeps crashing on start up (Xbox series S)

This has been an issue for a long time now, I am creating a new thread since this issue has not been solved yet. Please EA fix this so people can play the game they paid for! If this doesn’t get reso...

dragon age inquisition

EA_Illium
2 years ago
Hey @DJKlLLEM

Can we try the following if you have not?

Quit the game and other running apps from Quick Resume (For Series X|S consoles)

Remove any connected device, or additional USB's from the console then restart the Xbox and check

Check for updates

Persistent Storage

Go to settings > Select Device & Connections > Then Blue-Ray

Select Persistent Storage > Clear Persistent Storage

Alternate Mac:

Go to settings > Select General  > Then Network settings

Go to advanced settings > Alternate Mac address > Select clear

Select restart

EA_Illium

EA Staff (Retired)

2 years ago

Hey @DJKlLLEM

Can we try the following if you have not?

Quit the game and other running apps from Quick Resume (For Series X|S consoles)
Remove any connected device, or additional USB's from the console then restart the Xbox and check
Check for updates
Persistent Storage

Go to settings > Select Device & Connections > Then Blue-Ray
Select Persistent Storage > Clear Persistent Storage

Alternate Mac:

Go to settings > Select General  > Then Network settings
Go to advanced settings > Alternate Mac address > Select clear
Select restart

dragonlord912
2 years ago
It does not work, I have tried every single fn thing you say and it does not work this is completely bs and this should be fraud FIX YOUR FN GAME NOW!!!!!! Otherwise I want a full refund and you all at EA can go straight to hell 🖕🖕🖕🖕🖕🖕🖕🖕
ClumsyGypsy1369
2 years ago
I have tried everything on this list. The game still crashes before you get to the menu screen. If I go offline I can load my game and play but if I try to connect to the dragon age server it crashes again. If I manage to get it to connect to the server and go to continue my game. The game will get to the loading screen and crash again.