dragon age inquisition on windows 7

It does say 64-bit in the system requirements, at least on the official website. Even if it doesn't say so specifically on the game's box, you can't possibly meet the system requirements anyway, because a 32-bit OS is restricted to 3.25GB RAM, and the game requires 4GB (which is why there's a 64-bit requirement in the first place). (Edit: I found an unboxing video on YouTube, and it does say 64-bit on the box. Could you post a scan to show what it looks like on your box?)

Minimum:

OS Windows 7 or 8.1 64-bit

@CPU AMD quad core CPU @ 2.5 GHz / Intel quad core CPU @ 2.0 GHz

System RAM 4 GB

Graphics CARD AMD Radeon HD 4870 / NVIDIA GeForce 8800 GT

Graphics Memory 512 MB

Hard Drive 26 GB

DirectX 10

http://www.dragonage.com/en_US/news/pc-systems-requirements-revealed

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@aussiepaul1971 wrote:

As a result, Im taking my game back to the shop for a refund.

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If you have already redeemed your product code, please be advised that you shouldn't request a refund for a boxed copy because it's now worthless. The next buyer would not be able to install the game.

This is why I prefer digital download copies, because Origin and Steam offer refunds on those.