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god_awful_waste's avatar
11 years ago
Solved

Dragon Age Inquisition refuses to use GPU and runs slow.

I recently built a new pc. My CPU (Intel Pentium processor G3258) exceeds the recommended 3.0 GHz, my GPU (R9 270x) exceeds the recommended R9 270, and my memory (HyperX Fury) meets the recommended 8 gigs of RAM. Despite all of this the game crawls out the gate on startup at less than 1 FPS (Updating 1 frame every 5 or so seconds) regardless of graphics settings (Changed through Raptr's optimization for quality/performance/balance, since navigating menus takes multiple minutes to even reach the graphics/display options). My CPU is stressed to its limit at 100% locking any other process running in the background, and my GPU doesn't seem to be pulling its weight at all. During 'gameplay' it jumps up to about 30-60 as my GPU starts getting involved, stuttering every 2 seconds, and inevitably crashing after a few minutes. I've tried lowering the resolution, disabling antivirus, running as admininstrator (Both Origin and Inquisition), running windowed, changing from Direct3D 11 to AMD Mantle rendering and this issue persists throughout it all. All drivers are properly installed, directx11 is up to date my amd catalyst drivers are up to date, even the game itself is updated. I installed Bound By Flame on Steam to see if it was purely a hardware issue, and it drew proper use of GPU and CPU with stellar performance. This leads me to believe that it's either Frostbite 3 giving me the issue or Origin itself, but why not post it here in DA:I section too?

I've run out of things to try, simply put. I need more ideas. Straight out solutions are applicable as well. Thanks in advance.

Oh I also can't connect to the Dragon Age network either. Pity!

  • I've found a sort of workaround for my specific issue. Being as brief and detailed as possible I'll just give the steps I used to get the game playable:

    1) Set your power plan (Found under Power Options in the Control Panel) to High Performance

    2) Download Extreme Injector v3.3 (by master131, that will help you find it) and properly install it for use on DAI (Move it into DAI directory)

    3) Launch Origin (As administrator, just in case), go into Offline Mode

    4) Launch Extreme Injector v3.3 as administrator

    5) Click "Add DLL" and add all 3 available files (d3dcompiler_46, dbdata and Engine.BuildInfo_Win64_retail) and make sure they're checked off in the list

    6 Launch DragonAgeInquisition.exe as administrator (Found by default in c:/program files(x86)/origin games/dragon age inquisition)

    7) Next to Process Name click Select (Make sure DAI is fully running, meaning the window has shown up on the taskbar) and find DragonAgeInquisition (Should be at the very bottom) then quickly hit "Inject" (I get an error message before it says it's injected properly, don't worry as long as it works)

    The main menu will still be incredibly slow and I crash to desktop after around 40 minutes but at least it 'works.' I get a good constant framerate of ~50, dropping to 5 every few seconds for a small amount of time, and periodically locking up but at least it 'works.' Despite it 'not supporting dual cores' I can run the game perfectly fine during gameplay (Stalling seems to go down exponentially outside of cutscenes, though light stuttering still occurs). I don't recommend this as it's truly no way to play through the game and it still crashes to desktop unprompted. Disabling Origin Overlay could fix some crashing to desktop (without error messages) if that's what you experience. I recommend simply upgrading your computer to a quad core as that appears to be the issue.

6 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    11 years ago

    That CPU is technically below-spec. Min specs note that a quad core is required, and the G3258 is a dual-core without hyperthreading. However, perhaps someone here can help. 

    As for the connectivity issues, there are some standard troubleshooting steps in this post: http://answers.ea.com/t5/Dragon-Age-Inquisition/FAQ-DA-I-Multiplayer/m-p/3945647#U3945647

    I'll remove your duplicate in the Origin section, I was about to move it here when I saw this post. 

  • I don't know why someone recommended that CPU in a new build especially combining it with card like the R9. That really makes no sense to me at all. I"m sure the CPU is smooth for Skyrim, Call of Duty, etc but going forward into 2015.. You are going to start seeing a lot of games that take advantage of multithreading.  Far Cry 4, and Assassin's Creed Unity are good examples of this, well as Dragon Age Inquisition.  With the next gen consoles using 8 core cpus, it's very likely PC games will get ported from it's console equivalents and that means they will be optimize to use more cpu cores vs raw speed. 

    Maybe, the next patch will make things smoother for you? It's a little hard to tell right now because I don't think it's running as it should even on those who meet and exceed the recommended requirements right now.  We'll all have to be patient and hope the next patch fixes some things. 

  • I've found a sort of workaround for my specific issue. Being as brief and detailed as possible I'll just give the steps I used to get the game playable:

    1) Set your power plan (Found under Power Options in the Control Panel) to High Performance

    2) Download Extreme Injector v3.3 (by master131, that will help you find it) and properly install it for use on DAI (Move it into DAI directory)

    3) Launch Origin (As administrator, just in case), go into Offline Mode

    4) Launch Extreme Injector v3.3 as administrator

    5) Click "Add DLL" and add all 3 available files (d3dcompiler_46, dbdata and Engine.BuildInfo_Win64_retail) and make sure they're checked off in the list

    6 Launch DragonAgeInquisition.exe as administrator (Found by default in c:/program files(x86)/origin games/dragon age inquisition)

    7) Next to Process Name click Select (Make sure DAI is fully running, meaning the window has shown up on the taskbar) and find DragonAgeInquisition (Should be at the very bottom) then quickly hit "Inject" (I get an error message before it says it's injected properly, don't worry as long as it works)

    The main menu will still be incredibly slow and I crash to desktop after around 40 minutes but at least it 'works.' I get a good constant framerate of ~50, dropping to 5 every few seconds for a small amount of time, and periodically locking up but at least it 'works.' Despite it 'not supporting dual cores' I can run the game perfectly fine during gameplay (Stalling seems to go down exponentially outside of cutscenes, though light stuttering still occurs). I don't recommend this as it's truly no way to play through the game and it still crashes to desktop unprompted. Disabling Origin Overlay could fix some crashing to desktop (without error messages) if that's what you experience. I recommend simply upgrading your computer to a quad core as that appears to be the issue.


  • @TM_Grinus wrote:

    I don't know why someone recommended that CPU in a new build especially combining it with card like the R9. That really makes no sense to me at all. I"m sure the CPU is smooth for Skyrim, Call of Duty, etc but going forward into 2015.. You are going to start seeing a lot of games that take advantage of multithreading.  Far Cry 4, and Assassin's Creed Unity are good examples of this, well as Dragon Age Inquisition.  With the next gen consoles using 8 core cpus, it's very likely PC games will get ported from it's console equivalents and that means they will be optimize to use more cpu cores vs raw speed. 

    Maybe, the next patch will make things smoother for you? It's a little hard to tell right now because I don't think it's running as it should even on those who meet and exceed the recommended requirements right now.  We'll all have to be patient and hope the next patch fixes some things. 


    I haven't needed to upgrade my PC for over 5 years so seeing a game not support dual core CPUs was completely out of left field for me. Never heard of such a thing. Used to be the difference in Dual core and Quad core CPUs was mainly the price, hence my CPU selection. The sense it makes to me comes from an age of apparent ignorance and obsoletion. It's okay, tekmage01. It really is.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I know that technically the game should at least allow you to play on a dual core and May do in the future as work arounds was found for far cry 4. Dual core is such a old tech now and at last they are moving away from it and utilizing quad core in games. I mean we even have 6 and 8 cores now.

    I can tell you for certainty that the game would struggle right now with a Dual core because the games even stressing a Quad core with patch 2. My advice is that if you can get it on screen and playable, wait until another patch to see if they a clean up the mess of patch 2 which should bring relief to everyone regardless of CPU.

  • On PC, as soon as I removed AVAST Safe Zone Web Browser, my game started working properly again