Forum Discussion
If this issue started for you with the new Origin update yesterday, even if you have successfully worked around it by disabling Origin In Game, it would be very helpful for us if you could reply with a link to your computer's DxDiag information to help diagnose the problem.
You can do this by following the steps below:
1. Press and hold the Windows key and the letter R on your keyboard
2. You will see a Run box in the lower-left corner of your screen
3. Type dxdiag in the text field
4. Click OK
5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6. If your computer has a 32-bit version of Windows, that button will not be available
7. Click the Save All Information button, found on the bottom of the DXDIAG report
8. Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.
http://hastebin.com/eweyolahet.tex
The game refuses to load and I've tried disconnecting it from Origin and restarting my computer. When I click on either the desktop shortcut or the Folder icon, I get a loading icon next to my cursor for about three seconds before it disappears and the game doesn't load. I've tried opening it from Origin but the Play icon can't be clicked on.
- Anonymous10 years ago
@RobokomodoX wrote:http://hastebin.com/eweyolahet.tex
The game refuses to load and I've tried disconnecting it from Origin and restarting my computer. When I click on either the desktop shortcut or the Folder icon, I get a loading icon next to my cursor for about three seconds before it disappears and the game doesn't load. I've tried opening it from Origin but the Play icon can't be clicked on.
Mine is the same way.... agian. it worked for about a month, then after this last update.... (well I DL the patch today the 5th) nothing seems to work agiaan. I do see in the event viewer that DAI is throwing this:
Failed to verify the digital signature for HarddiskVolume2\PROGRAM FILES (X86)\ORIGIN GAMES\DRAGON AGE INQUISITION\DRAGONAGEINQUISITION.EXE
Not sure what that could be yet though