Forum Discussion

Anonymous

11 years ago

Dragon Age Inquisition suddenly can't launch

So today i wanted to play DAI and when i launched the game from origin there was no response.After i launched it 5 times it showed me a message,that there is a problem and we try to solve it bla bla ...

dragon age inquisition

xenomark

8 years ago

https://hastebin.com/urujozikod.tex

When i start the game, appears on task manager and after few seconds disappear, without starting the game.

I reinstall all possible drivers and restart pc but it didn't work and I also disabling Origin In Game but nothing.

I don't know what to do. I hope you can help me.

Thanks

Leora85

Hero+

8 years ago

@xenomark Have you added exceptions for the game, Origin and the game folder in My Documents > Bioware to the exception list of your anti virus program? This is something you may have to repeat any time there is an update to the game, Origin or your anti virus program. This is especially important if you have AVG or Avast, as they are well known for having this issue.

xenomark
8 years ago
I have Kasperky, and i try to check if i have any exception to add in this anti virus, but i didn't find nothing for exception. Maybe I looked in the wrong way.
But finally i added an "exclusion", in Kasperky but it doesn't work anyway. 😞
- Leora85
  Hero+
  8 years ago
  @xenomark It may not be an issue with your AV, then (I haven't seen people with this issue with Kaperky).
  
  Another thing that stands out is the Razer devices you have on your computer. The game has been known to have issues with Razer, you may want to try disabling any Razer software, see if that helps at all.
  
  If that doesn't help, could you please check your reliability monitor to see if there is anything in there related to the game, and if so, let us know what the error(s) are?
  
  Thanks 🙂
  - xenomark
    8 years ago
    1st I removed all razer output connected (keybord and headphones)
    2nd I started the game but nothing change
    3rd I unistall all razer programs and after that start the game but of course nothing
    4rd It's strange because the game starded with the same hardware without problems
    I also reinstall orign but nothing anyway. I just voluntarily left out a option: reinstall 45gm of the game...because it's pretty long as a process 😞
    I'm getting crazy xd