This thread is probably dead by now but i was having the same problem after coming back after a year or so and my fix was disabling my avg antivirus for some strange reason hope this helps someone
i have the same problem
ps i have a 7 gen Intel® Core™ i5-7400
sorry i am replying to you but i dont see another option to post something here!!! 🙂
I have the same problem too and i bought the game today..i press play at origin, the screen goes black for 2 seconds and then down to desktop.... this is not OUR PROBLEM
..specs OR antivirus does not matter because ALL OTHER GAMES from origin,steam and battleapp worked perfectly !!! tried running it as admin, repaired the files, added it to exceptions at the antivirus...still nothing..
AntiVirus started causing issues earlier this year or late last year, which is about one or two years AFTER they stopped patching and releasing content. So honestly, it isn't EA's fault that AVG and Avast decided a game that had been unchanged in over a year, had to be a virus and thus prevented from working. Sorry, this is an issue with AVAST or AVG not DAI.
Specs DO matter, as many people don't or won't use computers up to the min specs when trying to play a game, and many seem to think Intel makes good graphics devices.
Congrats, other games can work...other games can NOT work too, see just about any game forum and you will find similar posts about their game.
So, If you really want help, the please post a DxDiag file, post the exact things you have tried, and you may also want to try a clean boot for your system to see if you have a program cross interference. You will also want to NOT use Razor mouse software products, as they often conflict. Please post the name of your Anti-virus. IF AVG or AVAST, then have you put in exceptions(global) for Origin, DAI, and the saves folder for DAI?? Have you made sure you are putting in running exceptions and not scanning exceptions, as they are different things and will effect the outcome differently.
I have an HP Omen Gaming PC - 2 1080s, 32Gb ram, 10TB of HDD, 256GB of SSD, I7-7700k CPU etc. and everything I tried it didn't launch. As the post above mine suggested - it's the stupid antivirus... I stopped it (Avast) and the game finally started...
EA Staff (Retired)Hey @Sil3nce96
Thanks for confirming the solution for us! It's not the first time, when antivirus software like Avast or AVG made it impossible to launch EA games.
/Ataashi
