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anon988's avatar
1 year ago

dragon age inquisition won't launch (EA app)

Everytime I launch dragon age inquisition, it would seem as if its running in the windows task manager but then it disappears and the ea app launcher pops up from its minimized position.  I'm not sure what to do. I have tried:

* Installing and Reinstalling it

* Restarting my computer

* Restarting the app

* Repairing the app

* Running as Administrator

* Using the Frosty fix in addition to Frosty Mod Manager (it doesn't work with or without mods)

* Editing my firewall and antivirus exclusions to include EA folder and dai specifically

One of the error messages said I dont have the license for it. However, I bought it the normal way through EA.  One thing however: I bought a steam version of the game and tried installing it (it didnt work), but maybe the computer got confused about the license then, since technically i own two versions of the game.

Please let me know if you know any solutions on how to fix this issue.  I'm depressed and frustrated at myself for not being able to fix this problem and play the game. Any advice is appreciated.

1 Reply

  • @anon988 

    • Make sure EA app and Steam are closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Delete the "License" folder.
    • Test

    If that don't works, create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

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