Dragon Age Inquisition Won't Launch
Just installed DAI and cannot get it to properly launch. It tries to, goes to a black splash screen with the in game mouse icon, then immediately goes back to desktop. I checked task manager/active p...
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Straatford87
DICE Team
DICE TeamThanks for taking a look, @Straatford87. I attached a dxdiag file.
Appreciate the help!
Initially find the icon in origin game list and right mouse click on it and select game properties
tick disable origin ingame for this game
Edit- I gather you have also tried selecting game repair on the right click
At this stage it is also worthwhile either trialing this Hotifix (Link) or an older video driver , 364.72 you are running has been problematic (Link)
- Straatford87
I did not find any specific hardware issues that could be causing the game to crash in your dxdiag.
However, I did find a lot of general crashes related to your Windows installation. This might cause issues with other programs as well. What I would recommend for now, other than what @proxos666 already recommended, is to run your system in a clean boot to make sure nothing else is running in the background.
Should you have done an upgrade to Windows 10 instead of a fresh installation, then I would also recommend to completely reinstall Origin and Dragon Age. It would be preferable to do this while in a clean boot.
Please let us know if you have any further questions.
The clean boot link in your post gives a 404 error. Is it suppose to go to a page explaining how to do that?
I tried @proxos666 suggestions, same result (or lack thereof.)
Also, this problem existed on Win 7 as well, before i did the clean install of Win 10. What general crashes are you seeing?
Can you check mind as well just want your opinion
Your DxDiag file shows under issues DA:I and ashwooka.dll, which ashwooka is a file from Avast. Thus your issue is 99% likely being Avast needing global exclusions for Origin, DAI, and DAI saves folder.
- That was suppose to go on the employee that was in this chain >.> Sorry
As far as all of these solutuons, none of them, including a clean boot have worked. Need another solution.
If you would like help, I ask that you post exactly what the game is doing when you try to launch it, please also post a DxDiag file here so we can see a bit about your computer and any errors it may list. Please list what Anti-virus you use, if you use Razor products or use teamspeak please let us know, also if you run any mods, list them and have you disabled them repaired and tried the game?? Please also be as specific as you can in what steps you have taken to fix this as well.
I utterly despise Origin being forced upon players, so I'd just like to thank EA for that once again. Anyway, after another awesome mandatory update to Origin in order to play games I've already purchasesd, DAI simply will not launch anymore. Instead, I'm treated to a wonderful view of the Origin window disappearing only to reemerge moments later in lieue of DAI. Thanks to Origin, I've disabled my anti-virus software, firewalls, discord, steam, etc. Itr's funny. Games that *don't* require Origin never seem to have issues like their Origin counterparts.
So yeah. DAI just won't work anymore despite the inclusion of no new mods since the last time I played, no new anti-virus software.... just another unecessary and unwanted update to Origin locking my purchased content behind DRM nonsense.
