Dragon Age Inquisition Won't Launch
Just installed DAI and cannot get it to properly launch. It tries to, goes to a black splash screen with the in game mouse icon, then immediately goes back to desktop. I checked task manager/active p...
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Straatford87
DICE Team
DICE TeamThanks for taking a look, @Straatford87. I attached a dxdiag file.
Appreciate the help!
Initially find the icon in origin game list and right mouse click on it and select game properties
tick disable origin ingame for this game
Edit- I gather you have also tried selecting game repair on the right click
At this stage it is also worthwhile either trialing this Hotifix (Link) or an older video driver , 364.72 you are running has been problematic (Link)
- Straatford87
I did not find any specific hardware issues that could be causing the game to crash in your dxdiag.
However, I did find a lot of general crashes related to your Windows installation. This might cause issues with other programs as well. What I would recommend for now, other than what @proxos666 already recommended, is to run your system in a clean boot to make sure nothing else is running in the background.
Should you have done an upgrade to Windows 10 instead of a fresh installation, then I would also recommend to completely reinstall Origin and Dragon Age. It would be preferable to do this while in a clean boot.
Please let us know if you have any further questions.
The clean boot link in your post gives a 404 error. Is it suppose to go to a page explaining how to do that?
I tried @proxos666 suggestions, same result (or lack thereof.)
Also, this problem existed on Win 7 as well, before i did the clean install of Win 10. What general crashes are you seeing?
@fryd00d Would you say your issue seems the same as that described in this thread? Or does yours differ in some way? There are also some suggestions in that thread that you could try (though they don't seem to have helped anyone else with the same issue, it shouldn't hurt to try).
hi,i have this problem too,i have a gtx 960 4gb, core i5 quad core 3.2, 12gb memory ram, i buy the game and cant runn,when i start see a black window with a game mouse and close to origin ,im so frustated for this :/
- Straatford87
Have you checked your anti-virus? Are the drivers for your 960 updated?
