Dragon Age Inquisition Won't Launch

Yeah it was AVG, must tell my friends. Thanks for the help.

@KasaseUchiha Thanks for coming back on this to confirm. It's annoying to see issues pop up on games that are a few years old, but fortunately AVG was identified quickly by the community. 

If your friends have any other issues the main DAI board can be found here: http://answers.ea.com/t5/Dragon-Age-Inquisition/bd-p/DAInquisition

TY TY TY Your post solved this issue for me.

Haven't played since spring and now all of a sudden my game wouldn't load. Did the usual trouble shooting including a game repair to no avail.

Did several Google searches but not until I limited my search to only show posts since March did I find this thread.

Disabled my AVG and instantly my DA:I loaded. So happy now. Gave you XP and my gratitude.

@BylineBelife

Great!

Hope you are enjoying the game again.. :eahigh_file:

so had same problem, did the NVidia game ready driver and all the other stuff.  for me it was the avg antivirus.  I opened that, disabled it and then ran it and it came right up.  cant say that will fix it for everyone, but since this seems to be a group effort, that's what I know. 

@bfd_4u

Thank you for adding that information 🙂

Avast (2017) also blocked it.

@aximon

Thank you for sharing your findings 🙂

I am now experiencing this issue, I have done everything including the command prompt suggest but failed fix.Surely if it's a big issue it should be looked into. I won't go as far as rebooting windows however I will continue to find and seek out a solution to the problem. this is getting annoying and it is upsetting to know that I am not the only one having issues.

@SpiritOfTheWilds When you say you've done everything, does that include ruling out your AV program as the cause of the issue? AVG and Avast are the main causes of this issue (and it is a problem with those programs, nothing has changed with DAI in several years, and this issue began mid last year), most people have found that adding exceptions for the game, Origin and the game folder within your Users folder resolved this issue, though it may need to be redone for any AV or Origin updates. If you don't use either program, it still wouldn't hurt to add exceptions to any AV or firewall software you have installed, just to rule it out.

If you have ruled out an AV program as the cause of your issue, could you please post a dxdiag and let us know what else you've tried? Thanks 🙂

I use avast and i didnt have it running, the team via call had gotten me up doing folder cache removal then the team via live chat did the command prompt, was told that both should work but neither did. Ive never had this experience before and its getting to the point where ill save up buy the actual disc and see if that works, otherwise ill just let DA go and move on to something else. You would think after being so long since it was released there would still be a how to fix bug guide or how to fix crash guide. I didnt last more than 10 seconds. It black screened then took me back to desktop. I restarted, un installed and re installed. Wasted almost half my day just sitting on the phone talking to someone from the states who ended up cutting the call anyway. Same with live chat, we were getting there they told me to reboot when it was done and it should be fixed. well it wasnt and im still not able to play. I pay a small ammount for a service of which i would understand to have decent support or a package of games i am able to play. Wanna explain why feast day and the other expansion dont work on DA Origins either? Whats the point in playing or spending money on a game if you can't even get it to work?

You apparently have overlooked all of the dozens of repeats of the same thing.  Failing to correctly create the needed exceptions in your AV cannot be (reliably) replaced by telling the AV not to run.  If you refuse to use your current AV correctly, you should uninstall it entirely and use another one you are actually willing to learn to use correctly, instead. 

I have disabled avast and made exclusions to origin and dragon age. It still wont work. Whats weird is that every once in a while it will start and work fine, but 99% of the time it wont start. Win 10 and Nvidia. Please help.

@Gatekeeper00

---

@Gatekeeper00 wrote:

I have disabled avast and made exclusions to origin and dragon age. It still wont work. Whats weird is that every once in a while it will start and work fine, but 99% of the time it wont start. Win 10 and Nvidia. Please help.

---

What in the above quote gives any info that may help anyone figure out what is going on in your machine.....you waited to almost the last line to even tell us what platform you are on...PC and managed to give op system but you have given NOTHING else in the way of info to allow us to help you...

Read the sticky at the top of this forum about WHAT to post to get help, then either post here again or start a new thread....

I seem to be experiencing the same issues.

Have done the following so far

• Clean booth and restart,
• Repaired the game,
• Reinstalled the game
• Folder cache removal
• Disabled anti-virus (Avast anti-virus)
• Ran the DXSETUP.exe
• Tried running the game in compatibility mode (win7 &8)

Looked thought this thread for most of this advice (not great tech wise myself). Can’t seem to fix this issue any advice?

Attached my dxdaig

per your DxDiag... @A-virzi

P1: DragonAgeInquisition.exe
P2: 1.0.0.0
P3: 5600f278
P4: aswhooka.dll

http://www.freefixer.com---shows aswooka.dll is AVAST

so your issue is with Avast software interfering with the game starting...

So....

1)  Exclusions properly set up to exclude, ORIGIN, ORIGIN GAMES(or more specific the DAI folders), and over in users find Dragon Age: Inquisition Saves folder and exclude that.

2)  I have seen on several occasions you must put in Exclusions AND temporarily disable AV to make it work....not often but yeah sometimes...

3)  Rare occasions anti-virus must be removed to make DA:I work....

4)  If you have an issue with this....take it up with AVG/Avast, cause they are the fools who can't figure out a game that has been out 2 and a half years isn't a virus.....

You sir are Awesome. 

I didn't put 2 and 2 together and guess that avast was F**king up (even with it turned off) 

Made the exclusions and it works like a charm.

Thank you once again,

I did as yo say an disabled  the fire wall for 10 minute to test an it worked

I had exactly this problem on Win 10 64 bit. The AVG Antivirus made DA start, blink the screen and abort with no error.

Temporarily deactivating AVG makes the game start correctly.

This was the comment that helped me fix the launch problem. Once I set the exception on my anti-virus software it launched fine. 

This solved for me. Nothing worked, then this.. Beautifully simple. I just stood down my AV until restart and voila! Thanks

Yes that's it, it is you have to disable anti-virus

I agree with the anti-virus solution here.  However I was only running the vanilla windows defender that comes with windows 10!

I put the origin and origin games folders within the  "Program Files (x86)"  folder on windows defender exception list.  After that the game runs flawlessly so far.

This is really sad that the anti-virus software can't figure this out,  and I wasted a lot of time trying different solutions for this.  The anti-virus software stops the game from running.

Step 1: Find the installation folder of the game Dragon Age Inquisition, then Right-click on the Dragon Age Inquisition executable. A list will be open on the screen.

Step 2: From this list open the Properties and select the Compatibility tab.

Step 3: Now, you have to Run the  Run Compatibility Troubleshooter option.

Step 4: it is the feature of the window that it will automatically select the OS systems for this game that is compatible with it

Step 5:  Try Recommended Settingsat the next step and choose the options Test. By this, you have a trial run of the game.

Step 6: Save the changes that you have an exit from the properties.

This will sort your problem if it was a compatibility issue. If it still exists then go to the next procedure. Read More: https://justtechi.com/dragon-age-inquisition-wont-launch/