I use avast and i didnt have it running, the team via call had gotten me up doing folder cache removal then the team via live chat did the command prompt, was told that both should work but neither did. Ive never had this experience before and its getting to the point where ill save up buy the actual disc and see if that works, otherwise ill just let DA go and move on to something else. You would think after being so long since it was released there would still be a how to fix bug guide or how to fix crash guide. I didnt last more than 10 seconds. It black screened then took me back to desktop. I restarted, un installed and re installed. Wasted almost half my day just sitting on the phone talking to someone from the states who ended up cutting the call anyway. Same with live chat, we were getting there they told me to reboot when it was done and it should be fixed. well it wasnt and im still not able to play. I pay a small ammount for a service of which i would understand to have decent support or a package of games i am able to play. Wanna explain why feast day and the other expansion dont work on DA Origins either? Whats the point in playing or spending money on a game if you can't even get it to work?