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Surhi_3's avatar
6 months ago

Dragon Age Inqusition dcl not working, also not showing i have bought them?

Hello,

So i'm playing on Playstation 4 and i have Dragon Age Inqusition on both disc and i have bought the Game of the Year edition from Playstation store for the dlc. This far it has worked wonderfully, but today i noticed one of my dlc's didn't work, the dragonslaying one. So i looked for help on the internet and someone suggested deleting the game and downloading the game again, so i did.

Not the game is showing that i only have the disc version of the game and three dlc, the dragonslayer one, the black emporium and the multiplayer one. And for some reason it's showing that i don't own the Game of the Year edition, even though it's in my library, but i can't load it, it's just saying i should buy it again. 

I have reached out for help on the EA Player Help Services and they suggested that i come here for help. Does anybody have any similar difficulties? Please help if you can, thank you!

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    6 months ago

    @Surhi_3 Did you have EA Play on the Playstation?

    If the DLC you own was purchased from the PS Store, that is all digital and can only be removed by Sony. Those are entitlement bound so other than like a refund, or you had an EA Play subscription, it cannot be removed.

    The other reason would be if you got the game from PS Plus monthly game and you no longer have PS Plus.

    When you go to your library, do you see the game listed there with a disc or a download icon?

    Can you search the store itself for the rest of the DLC? Does the DLC show in the store at all?

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