Forum Discussion

Anonymous

2 years ago

Solved

Dragon Age Keep - Oops An Error has Occurred [Resolved thread]

Is Dragon Age servers down or something? I can't load Dragon Age Keep at all. It times out on every device I have. In DAI, it says connection lost and can't connect when I try logging in (cm...

dragon age inquisition

EA_Shepard
2 years ago
Hey Everyone,

The keep is up and running now. If you are not able to log in, let us know.

via GIPHY

EA_Shepard

Community Manager

2 years ago

@Anonymous Oh this, yes gotcha. Yeah they working on that one. I tested this out on different browsers. Worked once, then nope. I added the keep to our update. Im keeping an eye on this one.

lelouch0000

2 years ago

Hello. First post here. The golden nug is not showing up. Is this affected by the dragon age keep by any chance?

EA_Shepard
Community Manager
2 years ago
@lelouch0000 It could be, but we won't know until after the site is back up. I just tried again, and not able to so for the moment we have to assume it is related until all systems are up and running again.
- lelouch0000
  2 years ago
  @EA_Shepard Thank you for the reply. I hope it gets fixed soon.
  - EA_Shepard
    Community Manager
    2 years ago
    Hey Everyone,
    
    If you are not able to log into the keep still, please post me the following info.
    
    EA App/Steam/Epic:
    
    EA ID/Steam user ID:
    
    Windows OS:
    
    Windows OS version:
    
    Region:
    
    Date this issue started (is it still happening?)
    
    Any other errors?
    
    If possible, share a Screenshot or Clip:
    
    Attach a DxDiag:
    
    Attach the EA App Error Report ID Here