Forum Discussion

Anonymous

2 years ago

Solved

Dragon Age Keep - Oops An Error has Occurred [Resolved thread]

Is Dragon Age servers down or something? I can't load Dragon Age Keep at all. It times out on every device I have. In DAI, it says connection lost and can't connect when I try logging in (cm...

dragon age inquisition

EA_Shepard
2 years ago
Hey Everyone,

The keep is up and running now. If you are not able to log in, let us know.

via GIPHY

lelouch0000

2 years ago

Hello. First post here. The golden nug is not showing up. Is this affected by the dragon age keep by any chance?

EA_Shepard

Community Manager

2 years ago

@lelouch0000 It could be, but we won't know until after the site is back up. I just tried again, and not able to so for the moment we have to assume it is related until all systems are up and running again.

lelouch0000
2 years ago
@EA_Shepard Thank you for the reply. I hope it gets fixed soon.
- EA_Shepard
  Community Manager
  2 years ago
  Hey Everyone,
  
  If you are not able to log into the keep still, please post me the following info.
  
  EA App/Steam/Epic:
  
  EA ID/Steam user ID:
  
  Windows OS:
  
  Windows OS version:
  
  Region:
  
  Date this issue started (is it still happening?)
  
  Any other errors?
  
  If possible, share a Screenshot or Clip:
  
  Attach a DxDiag:
  
  Attach the EA App Error Report ID Here
  - lelouch0000
    2 years ago
    Bro it feels like this is purely server side. The dragon age keep website is not working. I also cannot access everything I have unlocked so far using the Golden Nug.