Dragon Age Keep - Oops An Error has Occurred [Resolved thread]

@lelouch0000 That is because it is server-side. When players report these issues, they want that info as a standard bug-tracking format which is why we ask for it every time issues are reported.

not working here either. Worked for me last night tho. (P.s. hope I did this right?)

• EA App/Steam/Epic: ps4? 
• EA ID: odddaughter1990
• Windows OS: uh, I’m on iPhone?
• Windows OS version: iOS version 16.1.1
• Region: North America (California, if that matters)
• Date this issue started (is it still happening?) first noticed it about 15 minutes ago, 05/25/2023
• Any other errors? DAI on my ps4 isn’t loading any information from dragonagekeep and it wont load on any browser on my phone, but that’s it
• If possible, share a Screenshot or Clip: https://ibb.co/yB9Y3wX
• Attach a DxDiag: n/a

Just checked and DA Keep isn't loading for me now either.....

EA app

mcsupersport

Win10

19044.2965

North America, Georgia

05/25/2023 8:30 est

No

no

no

Tried to on FireFox browser...

@mcsupersport 

There was no connection to the Keep yesterday, it was just down. I would guess it was due to the general problems EA had with their only services.

It works again for me now, and I would assume for everyone else as well.

hi, just bought Dragon Age Inquisition again and I'm having the same issues with being unable to open the Keep. It won't load anything, I just get a site pop-up that says "oops, an error occurred. please refresh the page and retry". reloading the page has no effect. is this just how we have to play the game now? with the default worldstate? cause if so, yikes.

• EA App/Steam/Epic: EA App
  
• EA ID/Steam user ID: EA ID: sandmoose45
  
• Windows OS: Windows 10
  
• Windows OS version: 21H2
  
• Region: Canada
  
• Date this issue started (is it still happening?) Today, still happening (June 3rd 2023)
  
• Any other errors? no
  
• If possible, share a Screenshot or Clip: done
  
• Attach a DxDiag: done

very disappointed in the support for the Dragon Age games tbh, like i've accepted that y'all have written DA:O off but the newest game?? the one with a sequel coming out??? yikes lmao. this genuinely makes me not want to play the game i literally JUST bought (DA:I) because i can't use my own worldstate. which is a big deal for me tbh. i've been a diehard Dragon Age fan since i discovered DA: Origins but i'm just getting more and more bummed as we get closer to Dreadwolf (cause support for all previous games is basically nonexistent).

- Carolyn

EA App/Steam/Epic: Steam
EA ID/Steam user ID: 76561198186388614
Windows OS: Win11
Region: North America
Date this issue started (is it still happening?) 6/3/23, ongoing since at least 12pm MST
Any other errors? No

I'm having the same issue. After logging in, it just shows Internal Error 500 as in the first image. Clicking the home button leads to the second image ("Oops, an error occurred"), and refreshing gets the same result. I've tried Chrome, Edge, and Firefox, each time clearing cache and history, and all have the same problem. I also got the same problem. I really hope this can be fixed soon; I was looking forward to starting my first playthrough with a persistent world state after finishing DA 2 today.

Same problem, nothing fixed yet

Same issue here. Would add a screenshot but its more of the same.

Exactly the same error as the people before me, the problem started yesterday. I was in the middle of creating a World State when it stopped working.

Chiming in to say that I'm having the same issues. Hoping to get a world state figured out soon so I can start a new play though.

Having the same issue for the past couple hours. Tried with both Chrome and Edge, yet I keep getting the Internal Server Error 500 message. Cleared my browser cache, etc, and no dice.