Have got the same issue, even made a post about it myself.
Looking at their twitter https://twitter.com/dragonagekeep?lang=en it seems like they've had this issue quite a few times so hopefully they realise it soon and get it back up and running so we can all get back to making new characters.
Add me to the list...
I've reached out to a couple of friends that play the game over several consoles, all of them have these problems aswell. Seems like this is a global platform problem after all, unless someone can disprove it.
Lets hope for an update on their twitter or on the forums - atleast something. Hope you all enjoy the weekend, with or without DAI.
