@dalekroux 's solution worked for me on the PS4, many thanks! It took about 3 times restarting and checking and unchecking, but it did work in the end.
I'm having this issue. I play on the ps4, so I dont know it this will help others.
Open up the game. Go to options, then go to the account settings. Uncheck all three checked options under account settings. Save changes, close game. Open game back up, DO NOT RECHECK THEM. Click new game if you are creating a character (I think most people having the issue are) and pick your choices, once you get to the part where its showing you all your cards, itll ask you if you want to upload from DA servers. Hit yes and it SHOULD work if it connects to the servers. It worked for me, might not for others.
I hope this helps. Also, I think it has to do with one of the settings in the account settings. Maybe the auto updating or auto logging in.
By unclicking the accounts in options then restarting the game then logging back on works for me. This thread was helpful.
