Dragon Age Keep "Oops an error occurred"
I can't get Dragon Age Keep to work. I have started to play the games a few months ago, and I have finished Origins and Dragon Age II and I wanted to go straight into Inquisition however I keep getti...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @SpaceFairy I just check my accounts and was able to get into my world states. Can you try to clear your cookies/cache and check for browser updates then check if this continues?
I have actually tried to clear cookies/cache and disable adblock as well as try different combinations of browsers, networks and devices. The EA Help twitter account informed me that it might be some sort of backside problem that the game team will check on. Thank you for the help regardless!
- @EA_Illium It's been a few days since I posted this problem here and also brought it up with EA Help on twitter. I still cannot access dragon age keep despite trying everything and I don't even know if there is anything being done about it. Is any action being taken to fix the issue?
- EA_Illium
Hi @SpaceFairy Thanks for this information, would it be possible to put your device in a Clean Boot and use an incognito mode to check if you continue running into the error?
- @EA_Illium I can't even get the app to load the game, tried clearing the cache, tried repairing the game and now reinstalling it and still nothing
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