Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi @SpaceFairy I just check my accounts and was able to get into my world states. Can you try to clear your cookies/cache and check for browser updates then check if this continues?
2 years ago
@EA_Illium It's been a few days since I posted this problem here and also brought it up with EA Help on twitter. I still cannot access dragon age keep despite trying everything and I don't even know if there is anything being done about it. Is any action being taken to fix the issue?
- EA_Illium2 years ago
EA Staff (Retired)
Hi @SpaceFairy Thanks for this information, would it be possible to put your device in a Clean Boot and use an incognito mode to check if you continue running into the error?
- 2 years ago@EA_Illium I can't even get the app to load the game, tried clearing the cache, tried repairing the game and now reinstalling it and still nothing
- EA_Illium2 years ago
EA Staff (Retired)
@Omengaming_pc To confirm are you trying to access the DA: Keep website or launch one of the Dragon Age titles?
- 2 years ago@EA_Illium I did do the Clean Boot and I still did not get it to work sadly
- 2 years ago
Try running the app as admin