Community Manager@jariahxsynn Do you have an Antivirus loaded up on there? You can add an exception in there or simply just disable it and reboot and see. There is something on there that sounds like it is being blocked from loading up.
I would also check your GPU drivers to see if those need updates as well.
Drivers are updated. I gave DA2 access for both private and public. Still nothing.
Community Manager@jariahxsynn Can you try two things for me?
Put your device in a Clean Boot then launch the game
If that does not work, Try a new user account for Windows.
So, clean boot was a negative. Making an alt account did nothing. DA2 was stuck in perpetual "Prepare" I gave up after 20 minutes of it sitting there. Should mention that some prompt about "EA play" expired. Don't recall signing up for that or if it had anything to do with the problem but there it is.
It is impossible to help without having at least some system info.
Please look at my previous post.
My operating specs.
perating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GE76 Raider 11UE
BIOS: E17K3IMS.119 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz (16 CPUs), ~2.3GHz
Memory: 16384MB RAM
Available OS Memory: 16086MB RAM
Page File: 7041MB used, 27466MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
Please follow the instructions and post the the DxDiag as full text file.
There are Windows error reports and other important infos included in that file.
Did you activated UAC again, it is not a good idea to let it deactivated.
Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
