Forum Discussion
Fred_vdp
2 years agoHero+
Could you post a DxDiag file?
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
- 2 years ago
Here you go
- holger14052 years agoHero+
- Hit Windows key and X.
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
- Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
- If errors are found, notify us. If no errors were found reaped steps 1 & 2.
- Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
- The system will start validating soon. If it throws an error, please list it here.
- After it reaches 100%, hit Windows key and X again.
- Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
- Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. > ENTER.
- Post the message you receive at the end of the processes here.
- 2 years ago
Thank you for the reply.
The first two processes did not find any errors, but the last found some corrupted files.