Ingame, what account are you logging into the dragonage server into? If its not the same account as that of your bioware social account that woudl explain why it doesn't show up.
I am having this same problem and confirmed I am using the exact same credentials on both Bioware and Origin. I recently purchase all the DLC for Dragon Age 2 in anticipation of playing through all 3 games. Although all the content installs correctly through Origin, none of it is visible in-game and the extras still show up as grayed out with some exceptions. I'm pretty irate that I just spent a good amount of money for content that is not working and now my only option is to post to a forum where this exact question went ignored.
It looks like you unlocked the PS3 and Xbox 360 entitlements on July 2nd @TheyKeepOnRising. You'll need to unlock the PC entitlements to use the promo items in-game through Origin.
Hope that helps.
For some reason or other my PC version of DA: Origins refuses to let me see them even though I have them unlocked on the bioware forum and am using the same account...what gives??? Did they disable them or something???
@DmitriStormblood; Did you "install" the promo items directly from the BioWare Social page?
